The Airstream at Swallows' Flight
Devon, United Kingdom
Swallows' Flight
- Our low price promise from £134 p/n
-
Airstream
Sleeps 2 /
Extra space for 3 children
- 1 double & 1 single upper bunk in bedroom, double bed in living area
Overview
Set in the heart of the coveted South Hams area of South Devon - within walking distance of Slapton Sands beach and AONB - is a historic farm courtyard dating back to the 1860s. Tucked away in a private walled garden amidst herb and flower beds at Swallows’ Flight lies a gleaming 1958 vintage Airstream caravan. Aboard, you will find a well-equipped kitchen, a toilet and bedroom with king-sized bed and upper bunk suitable for a child under ten. A separate little barn next to the caravan with comfy sofa and dining table ensures plenty of additional indoor relaxing space. The Granary, a few steps away, has a shower room, library and workspace with maps and local information leading you to secret beaches and fabulous eateries. Fresh milk from the on-site farm dairy, seal watching at Start Point, a wander down to the tap house and brewery at Stokeley, daily catch fish and chips at the historic thatched Start Bay Inn are all on the must-do list, along with stargazing from the wood-fired hot tub. Lucia and Dan’s friendly welcome means that guests feel at home as soon as they drive over the cattle grid - the Bly family run an ice cream and chocolate factory in nearby Salcombe, so guests are treated to bean-to-bar chocolate and an honesty freezer stocked with ice cream and sorbets for snacking in the gardens, which sprawl over five acres with bee hives, a croquet lawn and wildflower slopes all waiting to be discovered.
Essentials
The important stuff
- Check in is at 4pm
- Check out is at 10am
- Please be aware upper bunk and double bed in living area are only suitable for children
Sleeping arrangements
- 1 double & 1 single upper bunk in bedroom, double bed in living area
Extra space available
Space for 3 children no charge. 1 single upper bunk in bedroom above bed. Living area seating converts to double bed for 2 kids
Space for 1 baby no charge. travel cot, high chair etc provided free of charge
Cooking
- Kitchen basics are provided
- Small fridge, microwave/electric oven in Airstream
- Small sink in Airstream
- Honesty freezer of Salcombe Dairy ice cream in Barn
- Firepit and BBQ
Washing
- Flushing loo and sink in Airstream
- Proper wet room with spacious shower, flushing loo and sink in The Granary Barn next door
- Washing machine in The Granary Barn
Heating, lighting & bedding
- Small oil-fired plug-in radiator
- Electric lighting
- All linen and towels provided
Entertainment
- There is Wi-fi access in The Granary but not The Airstream itself
- The Airstream in the walled garden has it's own private wood fired hot tub, set amongst the flower and herb beds
- Play area for children with treehouse, swings & slide at the bottom of the garden
- Watch the sheep, cows and geese
- Small library of books in the Barn
- Beach kit can be borrowed from your hosts
- The Airstream comes with it's own little Snug Barn to chill out in should the weather not be kind
Getting there
Swallows' Flight, Old Coleridge Farm, Coleridge Lane, Chillington, Kingsbridge TQ7 2JG
Front entrance: ///expressed.linked.pioneered
By bus
The nearest bus stop is half a mile into the village, a 10-minute walk
By train
The nearest mainline station is Totnes (direct from London) a 25min drive
Pick-ups may be possible by arrangement for a small charge.
By car
From the M5 heading south towards Exeter, at Junction 31 stay in the right hand lane signposted Plymouth and continue forward onto the A38. Leave the A38 after Ashburton when you see directions to Totnes. Take the A385 to Totnes. At Totnes take the A381 to Kingsbridge. At Kingsbridge take the A379 towards the coast and Dartmouth passing through the villages of West Charleton, East Charleton and Frogmore. The next village you approach is Chillington. As you come into the centre of Chillington you will find the post office and village shop on your left. Slow down and take the next left turning which is Coleridge Lane. Drive up Coleridge Lane for about half a mile (narrow) and you will find Old Coleridge Farm at the top of the hill on your right hand side. As you approach you will see a white gate and two tall monkey puzzle trees. Turn next right into the courtyard over the cattle grid and park anywhere in the courtyard. Satnav usually takes people somewhere else so safest to use these directions especially if arriving in the dark.
Food & Drink
At Old Coleridge Farm
We guarantee you'll be dipping into the honesty freezer, with its stash of delicious Salcombe Dairy ice cream for a small contribution per tub (did we mention Dan runs the show?). Breakfast hampers can be arranged, directly with Lucia.
Nearby shops
Small post office and general store within 10 minutes' walk into village, bigger general store within 10 minutes' drive and 4 supermarkets within 20 minutes' drive at Kingbridge or Dartmouth.
Pubs & restaurants
Food is Lucia & Dan's passion, and if you share this love of all things sea-caught, organic-reared, home-grown and foraged then you have found paradise as this area is a food-lover’s heaven.
The Tower Inn in nearby Slapton - fine dining in a historic setting
Start Bay Inn - seaside pub in a 14th-century building, great for fish & chips
The Millbrook Inn, Southpool - lovely, tiny French-inspired gastropub at the head of a peaceful creek
Riverford Farm field kitchen - organic, award-winning food picked fresh from the field that day
The Oyster Shack in Bigbury - funky restaurant with probably the best seafood in the UK, in Lucia & Dan's opinion - they have their own oyster beds!
For picnics there is a good farm shop one mile away.
Activities
At Old Coleridge Farm
Guests are welcome to explore the five acres of land with lovely gardens, fields, swings, and a campfire spot down by the stream for toasting marshmallows. Lucia & Dan's children will happily show you the best spots! You can borrow beach kit and kayaks from the barn - just ask Lucia and Dan.
Outdoors & active
Beaches - walks to secluded beaches such as Lannacombe, Soar Mill Cove and Hallsands are a lovely way of spending a day. You're also close to popular Blackpool Sands, Slapton Sands and Beesands as well as Salcombe's prettiest beaches just a short drive or ferry ride away.
Walks - The coastal path to secluded coves can easily be accessed from Swallows’ Flight and offers dramatic views of the coastline and Start Point Lighthouse. For those who like a goal at the end of their walk, one of the prettiest strolls is from Totnes along the Dart valley to Sharpham vineyard. For the more serious walker, Dartmoor offers footpaths encompassing ancient granite tors and vast expanses of wild moorland hills. There are lovely pubs and cream tea stops all over our county and plenty of footpaths in between!
Boats - Devon is a paradise for those who like messing around in boats. Beginners can borrow family-sized kayaks on site, to paddle around the sheltered estuaries and look at wildlife. For those who like a little more action, there is a local surf school and stand up paddle boarding teaching centre. On Saturday mornings our own gang of children can normally be found cadet sailing in Salcombe, and there are lots of places in Salcombe and Dartmouth where day boats can be hired for a Swallows and Amazons style adventure…if this all sounds a little strenuous then there are great ferries with trips to National Trust properties and beaches locally.
Places to visit
Agatha Christie’s Greenway house and gardens are accessed by a tiny ferry boat from Dittisham
Coleton Fishacre - another lovely National Trust house to visit is the art deco Coleton Fishacre
Dartington Hall near Totnes - historic gardens and regular literary festivals and live performances
Kingsbridge- (15min drive) A fairly quiet market town with local shops including a Tesco and Morrisons for supplies (free parking for two hours in Tesco or pay car park on the Quay near the swimming pool leisure centre). There is a very sweet “Reel Cinema” housed in what was once the town jail, which shows films most days, and a museum of rural life at the top of town documenting the area's history. Paddle surfing can be tried out at the Crabshell Inn and pizza consumed afterwards. There are two good delicatessens - Red Earth at the bottom of the high street, and Mange Tout at the top. Children will enjoy crab fishing with bacon and a line from the quay. From Kingsbridge pontoon, ferries to Salcombe depend on the tide.
Salcombe (25min drive) Trendy Salcombe sits on arguably the best vista in the South Hams, overlooking the pure blue Kingsbridge Estuary towards the sea, and gets very busy in the summer with a reputation for attracting a monied sailing crowd. Salcombe was where brands such as Fat Face, Quba Sail and Jack Wills began and still retail there today. Good for a spot of shopping, sauntering round and people watching - there are numerous places to eat, drink and be merry. Salcombe Crab is landed here, and makes a great lunchtime sandwich! Park in the park and ride (summer only) or at Shadycombe Road car park, home to the fantastic Salcombe Dairy ice cream factory shop. Go to the Ferry Boat Inn for a drink and catch the little passenger ferry boat across to East Portlemouth, to the beaches at Mill Bay.
Dartmouth (20min drive) - Home to the Royal Navy, Dartmouth is an historic town with a maritime past. It has a smart marina and many good hotels, shops and restaurants. It does get very busy in the summer but there is a good park and ride system as well as some on street parking. There is a large Sainsbury’s outside town and an M&S food store in town. If you like to watch boats, this is definitely the place to observe them in the estuary. There are ferries to catch here over to Churston and Kingswear and Agatha Christie’s Greenway house, as well as a steam train that links up with the main line at Paignton. Lovely castle to walk to and an amazing Regatta with Red Arrows air display at the end of August each year.
Totnes (25min drive) - Voted as one of the world’s top ten funkiest towns by British Airways, Totnes is a lively and bohemian little town situated on the beautiful river Dart. Costa recently wanted to open a cafe, there but the idea was so abhorrent to the townsfolk that they pulled out. Totnes is one of the few places you can shop today which has local, independent shops selling art, antiques, hand made shoes, fair trade organic food, secondhand books etc. It is an interesting and diverse high street with fantastic markets on Fridays and Saturdays. Park at Morrisons and walk up the high street. There is a medieval castle, an ancient butterwalk and Guildhall, as well as many great restaurants and pubs. Five minutes drive outside Totnes is the beautiful Dartington Hall estate and garden - free entry to the grounds once owned by Jane Seymour’s family. Also nearby, the fantastic Sharpham vineyard and cheese factory which is a lovely 2-3 mile walk along the river from Totnes.
Rainy days
The National Marine Aquarium in Plymouth is well worth a visit
Woodlands adventure park is very popular with families
Paignton Zoo is a good day out
Meet your hosts
Lucia & Dan
Your hosts have lived at Old Coleridge Farm since 2008 (when it was a derelict farmhouse!) and their four young children have largely grown up here. The Airstream was one of the first of many changes - made in California, USA in 1958, it was shipped over to England and lovingly restored by a company called Silver Bullet who specialise in authentic interiors, faithful to the long-gone original inside. The Airstream has been with the family to Cornwall, Dorset and The Cotswolds and always attracts much interest wherever she goes. (The Airstream history book tells us that she is a trailer, and not a caravan! (A caravan is actually a fleet of trailers touring together in a line.)
Things look very different now, with a smooth lawn in front of the Airstream in the historic courtyard of barns dating back to 1860, which used to house livestock until 2006. The concrete floor has gone and the original cobbles re-laid by hand - a true labour of love! Now growing into a garden, it's the perfect setting for the Airstream and gives guests somewhere to sit out in the evening or play croquet and games on the grass.
Both Devon-born, Lucia and Dan grew up in Totnes before venturing out into the world to seek their fortunes (Lucy was a Conference Producer and for many years travelled the world staying in hotels, giving her a good eye for a well-made bed!). Dan runs a local ice cream company, Salcombe Dairy, and since the move back to their homeland they've worked hard to create a beautiful place where guests can enjoy good local food, good accommodation and warm hospitality - you will feel very welcome here at Old Coleridge Farm. The quiet, rural farmland close to the sea is the perfect spot to relax and is close to many lovely beaches and small seaside towns.
Wildlife & Environment
The hundred acres of surrounding farmland offers lots of animals to spot, including Devon long wool sheep and Friesan cows, also some hilarious geese. Prawle Point, Devon’s southernmost tip, is nearby and a well-known birdwatching hotspot. Slapton Ley SSSI is a beautiful coastal reserve, within walking distance.
Reviews
Perfect. Beautiful setting. Cosy accommodation. Incredibly welcoming hosts. Lots of facilities available. Relaxing.
05/08/2022Frankie
Beautiful location and fantastic hosts. Thanks for a great holiday.
03/06/2022Guy
We had an amazing week at Swallows Flight. The Airstream accommodation, the location and wider area is a brilliant place for a holiday.
05/07/2021Ashley
We had the most wonderful stay at The Airstream at Swallows Flight. The location was like something out of a dream & the welcome was warm and friendly. Facilities were second to none. Paradise!
28/06/2021Sophie
What an absolute Gem of a place. Perfectly placed on the most beautiful rural Old Coleridge Farm. Stunning gardens, so many places to hide and relax. Lucia is a fab welcoming host with lots of help with the local area. The hot tub and Airstream are nestled in a beautiful old courtyard, surrounded by lots of herbs for your evening bbq. Highly recommended for anyone wanting to escape to this wonderful part of the country. Quirky, vintage style, with the luxury of the wood fired tub. Loved the added extras, Prosecco and chocolate were a welcome sight after a long drive! Fantastic break away to relax in style! Thank you!
07/06/2021Lisa
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Perfect. Beautiful setting. Cosy accommodation. Incredibly welcoming hosts. Lots of facilities available. Relaxing.
05/08/2022